Information for customers who own their home
Find out about your agreement, paying your rent and service charge, repairs and maintenance, and how to increase shares in your home.
Your agreement
Helpful information about your agreement
Paying your rent and service charge
When and how to pay your rent and service charge
Repairs and maintenance
Types of repairs and how to report them
Increasing shares in your home
Everything you need to know about staircasing
Fees
Find out about any fees you may have to pay
Shared ownership handbook
Our guide to everything you need to know about shared ownership