A new outbound number for Stonewater
We’re introducing a new way to contact customers about their rent accounts. If you get an automated call or text from 01202 618894, please be assured that it is safe and is from Stonewater.
This number is a non-reply messaging service that we’re using to contact customers who may need support with their payments.
If you get a call or text from 01202 618894, do take the call and when asked, press 1, which is a Freephone number so you won’t be charged.
A call or text from 01202 618894 means you’ll be put straight through to an income officer who will be able to talk to you confidentially about your account and offer support.