Your contact with us generates some personal information which is subject to data protection legislation. The privacy and security of this information is extremely important to us.

These documents explain how we process your personal information and any personal details you send to us, to make sure you stay informed and feel confident in providing us with your information.

We will never sell your personal data and will only share it with organisations we work with when it’s appropriate and when doing so, the privacy and security of your data is assured.

Privacy policy

This document refers to our website and how we manage any personal details you send us digitally.

Terms of use

This sets out our terms of use for our website, which includes our customer self-service portal (MyHome) and Live Chat.

Cookies policy

This explains which cookies are collected by our website and how they are stored.